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Furmingo

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Delivery Information

Shipping


Furmingo currently ships to any street address in Malaysia. 

We ship orders via our own fleet within Klang Valley, Penang and JB. Also with external couriers and other selected vendors’ delivery services for throughtout Malaysia.

Shipping Rates is on us without any hidden charges to everywhere in Malaysia.


Shipping Duration & Delivery Policy

Delivery Duration:

1. Ready stock: Delivery within 7 working days from payment date

2. Custom order: Delivery within 14 working days from payment date

In the rare occurrence of a wrong item being delivered, please contact our customer service team within seven days and they will send a replacement. 


Delivery Arrangements:

Bulky Delivery Orders:

For Bulky Items Delivery Orders, we will be making arrangements with you in advance for the delivery.

For any changes/enquiries regarding your confirmed delivery schedule pertaining to this order, kindly do so at least 2 days in advance so that we can make the necessary arrangements.


Orders sent by Third Party Logistics Partner:

For orders that do not require advance scheduling, the first delivery will be attempted without any scheduling.

If you miss the delivery, do not fret as they will let you know the delivery failed and you may reschedule a date and time which is convenient for you.

Should the second scheduled delivery attempt fail, the third attempt will be chargeable.

In the event that the parcel cannot be delivered and you are not contactable to set up a date and time, your order will be held for a maximum of 1 month from the date of first attempted failed delivery. If there is no response within this month, the order will be cancelled and the money refunded as a form of store credit.